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We work across three pillars: digital (web design and development, e-commerce, SEO and integrations), creative (brand identity, content, graphic design, photography and video), and strategy (market positioning, growth planning, PR and campaign strategy). Most clients start with one pillar and expand once they see how the others connect.

Most projects take between four to eight weeks depending on complexity and scope. We work in phases, so you see progress early and can provide feedback along the way. Rush timelines are possible if needed, we'll just be upfront about what that means for the process.

It depends on scope, so we don't quote off a generic price list. What we can promise is clear pricing with no hidden fees or agency markups. After a discovery call, you'll get a proposal that lays out exactly what's included and why, so you know what you're paying for before you commit to anything.

It's a free, no-obligation conversation about your business, your goals, and what's not working with your current approach. We'll ask questions, share how we'd tackle it, and give you an honest read on whether we're the right fit, no hard sell, no jargon.

Not at all. A lot of clients come to us with a general problem rather than a defined brief. Education is one of our core values, so part of our job in the strategy phase is helping you understand your options before we recommend a direction.

Us, directly. Taariq leads strategy and Mike leads creative, and we're both hands-on for the life of your project, no account managers passing you between departments. We bring in a curated network of trusted Perth specialists when a project needs extra hands, but you always know who's doing the work.

We're based in West Perth and most of our clients are local, which means we can meet face to face when it helps. That said, we do work remotely with businesses further afield, so get in touch and we'll let you know how that would work for your project.

A mix of established service professionals, like finance and legal firms, who've been burned by bigger agencies before, plus small and medium businesses and not-for-profits who care about transparency and want an agency that actually reflects their brand and values.

Yes, everything we build for you is yours outright: source files, code, designs, accounts. There's no vendor lock-in and no ongoing fees just to keep access to your own work.

Launch isn't the end of the relationship. Our process includes a review and support phase where we check in, monitor performance, and make sure everything's running smoothly. If you want ongoing help beyond that, we can talk through what an ongoing arrangement would look like, it's never assumed or bundled in without you asking.

Definitely. While a lot of our clients end up working with us across digital, creative and strategy, you can start with a single, standalone project. We'll never push you to buy more than what your business actually needs.

We started Byline after seeing how many agencies rely on hidden fees, inflated reporting and vague deliverables. We built the opposite: transparent pricing, real education along the way, accountability measured by your results rather than vanity metrics, and full ownership of everything we make for you.

Reach out through the contact form, email, or phone and we'll set up a free discovery call. There's no obligation, we just want to understand your business and see if we're a good fit before anything else happens.